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Entries Tagged as 'Inside Scoop'

The Savvy Tabby Kitty Observatory - It Will Be Mine

Inside Scoop , Cat Furniture , Cats , Cat Toys 2 Comments »

Savvy Tabby Kitty Observatory

I've already confessed that I'm a sci-fi junkie. I also happen to be a fan of over-the-top cat condos. So, when I see that we're now carrying a cat condo that looks a bit like the Lunar Lander, I'm instantly intrigued. The Savvy Tabby Kitty Observatory is a space saving (get it?!?!?!) design that fits in the corner, but provides some serious play and relaxation opportunities for your cat. And I have a secret...

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BaxterBoo.com earns Outstanding Customer Satisfaction Certification from BizRate

Inside Scoop No Comments »

I know this is sort of inside baseball, but as a small business owner and fledgeling online retailer, I'm thrilled that our customers have thought highly enough of us to give us a sustained 100% top rating, according to BizRate. Our order volume has been picking up, and we've often worked into the night to ship orders, answer customer service questions and make sure our customers are treated right.

Here's the award:

BizRate Customer Certified (GOLD) Site - BaxterBoo.com Reviews at Bizrate

Ooooooh. Shiiiiiny. You can click on it to see a listing of comments. Here's a sample:

Nov 22, 2008
Outstanding Company! Free and fast shipping!!! Great merchandise!

Nov 20, 2008
Thank you for the order delivered promptly and in excellent condition.

Nov 17, 2008
Product was exactly as advertised. Ordering was simple and delivery was fast. E-mails kept me informed about the status of my order. I found this buying experience to be excellent and have added BaxterBoo.com to my list of favorite sites.

Sep 13, 2008
BaxterBoo was awesome! I love the personal service that was received as well as the little extra's they offered to my pets. I would highly recommend BaxterBoo!!! Thanks guys!!!

And I'm not just posting the good ones. Take a look for yourself. I'll take any chance I can to brag on our people, and Baxter Boo folks are the greatest. Thanks, guys You rock.

 

Does My Newsletter Suck?

Inside Scoop No Comments »

OK, I just sent out our newsletter this morning. I admit it, not everyone will get it the joke. Or maybe it's just not funny?

It's obviously (to some) based upon the I Can Has Cheezburger blog, which I admit to spending entirely too much time on. It's full of pictures of (mostly) cats and (some) dogs dressed up in embarrassing cat clothes or in compromising situations, and a horribly mispelled caption, ostensibly written from the pet's point of view. (I get special bonuses for using fancy words).

I just got an email from Vickyie, one of our subscribers, containing only this:

"Sorry guys but this add is really stupid."

Ouch.

 

 

 

This Just In: Classy Metallic Mutts Dog Dinnerware

This Just In , Inside Scoop , Dogs , Dog Bowls No Comments »

Classy Metallic Trim Dog Bowls
So, when I first launched BaxterBoo.com, I showed it to my mother. You know what she said?

"Your stuff sucks!"

Well, pretty much. Thanks, Mom.

Ever since then, I've been trying to crawl out from under the shadow of her criticism. That was two years ago, but I feel we've made great strides.

Case in point? The lovely dog dinnerware above. We just got these in a few days ago, and I'm in love with them. Apparently, our customers are too. We've got them in a variety of colors and they're great quality. They're a heckuva lot classier than your standard dog bowl fare, so check 'em out!

 
 

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We will treat you as we would like to be treated if we were ordering. We will ship your order quickly, usually on the same day you place it. We will not share your information with any other company and use the most advanced security to protect your payment details. We will not email you if you don't want us to. If you are not happy with your order, please contact us, and we will promptly make it right. We appreciate your business.

 
 
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