Happy Customers
Had just misjudged sizing on a jacket for my dog and they were excellent with not only the return, but also in notifying me when the size I wanted was available. Very pleased with the service. - B. Y., Bizrate Survey
OK Amazing People at BaxterBoo! I just have to say...you were all I hoped and more when it came to returning a defective Zack and Zoey dog carrier. The zipper broke one day after I got it. I called and a wonderful representative (A female...Tina, maybe?) on the next business day to say she was shipping out a new one and to just return the defective one via prepaid shipping label. Willoughby and I are going to come to you for everything except bananas and toilet paper! We love your store and your Nordstrom's-esque approach to customer service. Nothing but love, BaxterBoo...nothing but love! - D. B., Via Email
What a great website! Great prices and $3 shipping....I'll be telling everyone on my dog forum about you! - F. D., Via Email
This is quite possibly the best pet products company ever started. I can't tell you how unbelievably convenient it is. It's just a beautiful, beautiful experience. - Barry, Colorado
I have enjoyed your emails to date and shopping on your site. Your orders have arrived quickly and my kitties love their thermal beds. - B. T., Via Email
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