Happy Customers
This is quite possibly the best pet products company ever started. I can't tell you how unbelievably convenient it is. It's just a beautiful, beautiful experience. - Barry, Colorado
Keep up the great work! The doggie clothes were adorable! - T. Y., Via Email
Great prices, free shipping, prompt delivery add up to a pleasurable experience and a return customer. Thank you. - C. S., Bizrate Survey
Long gone are the days of small businesses with great customer service. It sounds like you might be the last remaining, and that is something worth supporting (plus, I can tell after one newsletter that I might even enjoy your rambling.) I look forward to my first shipment. - M. I., Via Email
OK Amazing People at BaxterBoo! I just have to say...you were all I hoped and more when it came to returning a defective Zack and Zoey dog carrier. The zipper broke one day after I got it. I called and a wonderful representative (A female...Tina, maybe?) on the next business day to say she was shipping out a new one and to just return the defective one via prepaid shipping label. Willoughby and I are going to come to you for everything except bananas and toilet paper! We love your store and your Nordstrom's-esque approach to customer service. Nothing but love, BaxterBoo...nothing but love! - D. B., Via Email
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