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Aikiou Dog Feeding Toy - Level 2 Inserts - Blue

IB# 8548
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Customer Testimonials view all

Carol's Testimonal (Via Email)

e.

For further details, please visit the Bizrate Insights website.

Performance Ratings

Point-of-Sale Performance Ratings Yesterday 01/31/2016

Last Week 01/24/2016 - 01/30/2016

Two Weeks Ago 01/17/2016 - 01/23/2016

Overall satisfaction 9.45

9.19

9.04

Ease of finding what you're looking for 9.10

8.98

9.03

Overall look and design of site 9.10

9.05

8.92

Selection of products 9.20

8.83

9.01

Clarity of product information 9.30

8.95

9.02

Prices relative to other online merchants 8.60

8.54

8.30

Charges stated clearly before placing order 9.60

9.16

9.26

Variety of shipping options 9.10

8.94

8.85

Shipping charges 7.85

7.98

7.72

Likelihood to buy again 9.52

9.27

9.19

Likelihood to recommend 9.55

9.30

9.13

Net Loyalty** 87%

77%

68%

Fulfillment Performance Ratings Yesterday 01/31/2016

Last Week 01/24/2016 - 01/30/2016

Two Weeks Ago 01/17/2016 - 01/23/2016

Overall satisfaction 9.00

8.97

9.01

On-time delivery 9.36

9.63

9.47

Product met expectations 7.82

8.86

8.61

Order tracking/status information 8.44

9.54

9.52

Availability of product you wanted 8.64

9.01

9.14

Customer support (Overall) 9.00

9.34

9.33

Customer support (Did contact) 8.33

8.75

9.00

Resolution of issue* 8.00

7.43

8.89

Knowledge of staff* 8.00

8.30

9.42

Courtesy of staff* 9.00

8.50

9.68

Ease of contacting* 8.00

8.67

9.05

Availability of preferred contact method* 8.00

8.80

8.95

Likelihood to buy again 9.09

9.00

9.02

Likelihood to recommend 9.00

9.24

9.27

Net Loyalty** 64%

78%

77%

*These questions are only presented to those who have contacted customer support.

**The Net Loyalty percent is the percent of customers who scored a 9 or 10 (highly likely) on the Likelihood to Recommend question minus the percent of customers who scored a 1-6 (unlikely) on the same question. Best in class scores tend to be 60% or greater.

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A Selection of Customer Comments

From the Point-of-Sale Survey Though the overall product line for giant breed dogs is limited, at least they actually carry sizes that will fit my big boy. I was happy to get a first time customer discount! I would have purchased more to qualify for the free shipping but as I mentioned previously their selection was limited. I browsed through their grooming section and it also appeared limited for my needs. The checkout process was very quick and I was glad that I could proceed with such ease.

View Image 1 of Aikiou Dog Feeding Toy - Level 2 Inserts - Blue

Product Information

The Aikiou Level 2 Insert allows you to swap out the center wheel and treat covers of the original Aikiou Bowl and replace them with this more challenging option.
  • Increase skill level.
  • Change colors.
  • Dishwasher safe.
Why We Love It:
Openings have been added to insert treats to block the movement of the pieces and increase the difficulty of the bowl. This will stimulate dogs during meals and amuse them for longer periods of time.
This product is compatible with the Original Aikiou Activity Food Center

IB# 8548
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