|
Happy Customers
We're a small company, and we like to deliver the kind of customer service experience that's pretty darn hard to get nowadays. Thankfully, we've built up a fairly rabid bunch of fun-loving, regular customers who like to share what they think of us. Have a look!
This is just my most recent purchase at BaxterBoo.com. Their free and quick shipping (and great customer service) keeps me coming back. - L. P., Bizrate Survey
Love the very simple checkout process!! And also love the $3 shipping!! Great selection of products!! - G. H., Bizrate Survey
Very easy shopping experience and had great items to choose from! - D. P., Bizrate Survey
Great prices on very nice items for my spoiled pet. And $3 shipping. Love it!! - B. U., Bizrate Survey
The adorable web site design and clean layout made shopping a real treat. The checkout process was easy and fast. I look forward to shopping at BaxterBoo again! - A. C., Bizrate Survey
OK Amazing People at BaxterBoo! I just have to say...you were all I hoped and more when it came to returning a defective Zack and Zoey dog carrier. The zipper broke one day after I got it. I called and a wonderful representative (A female...Tina, maybe?) on the next business day to say she was shipping out a new one and to just return the defective one via prepaid shipping label. Willoughby and I are going to come to you for everything except bananas and toilet paper! We love your store and your Nordstrom's-esque approach to customer service. Nothing but love, BaxterBoo...nothing but love! - D. B., Via Email
I love your web-site keep the cute dog things coming. - M. M., Via Email
Long gone are the days of small businesses with great customer service. It sounds like you might be the last remaining, and that is something worth supporting (plus, I can tell after one newsletter that I might even enjoy your rambling.) I look forward to my first shipment. - M. I., Via Email
What a great company to do business with! The products I received were awesome! My dogs are going to love their Christmas gifts! Highly recommend BaxterBoo!!! - D. T., Via Email
Keep up the great work! The doggie clothes were adorable! - T. Y., Via Email
These guys are amazing. It's almost like they personally sent someone to hand deliver the item to me, it got here that fast. Consistently good prices and $3 shipping on everything. That's pretty tough to beat. - S. W., Bizrate Survey
What a great website! Great prices and $3 shipping....I'll be telling everyone on my dog forum about you! - F. D., Via Email
This is quite possibly the best pet products company ever started. I can't tell you how unbelievably convenient it is. It's just a beautiful, beautiful experience. - Barry, Colorado
Great prices, free shipping, prompt delivery add up to a pleasurable experience and a return customer. Thank you. - C. S., Bizrate Survey
Great prices compared to other online pet stores, easy to use website... - E. K., Bizrate Survey
Prices were great, easy to order and had what I was looking for!! - S. P., Bizrate Survey
I have enjoyed your emails to date and shopping on your site. Your orders have arrived quickly and my kitties love their thermal beds. - B. T., Via Email
I had a great experience shopping at BaxterBoo.com! They have a wonderful web site, and kept me informed about the status of my order. It arrived earlier than expected and we loved the high quality products. I am very happy and will return! - W. D., Bizrate Survey
The prices you have are most definetly lower than those I have seen online before. I will save your website to my favorites and definetly be purchasing in the future. - J. A., Via Email
I'm very pleased with my purchase. I will shop with your company again in the future. - R. W., Bizrate Survey
This is my first time ordering from this merchant and, so far, the customer service was outstanding - Susan, Bizrate Survey
After searching for the item I wanted I came across your website. You had the best pricing and $3 shipping which was an added bonus. I will continue to check your site first when shopping for other items. - L. V., Via Email
I really like this company. They seem to really care about what's best for our pets. I also like the fact that they provide different opportunities to win prizes from them. Keep up the good work BaxterBoo!!!!! - J. G., Bizrate Survey
Had just misjudged sizing on a jacket for my dog and they were excellent with not only the return, but also in notifying me when the size I wanted was available. Very pleased with the service. - B. Y., Bizrate Survey
It's great that the whole order is only $3 for shipping, this allows me to purchase more instead of paying for high priced shipping. - M. T., Bizrate Survey
Very fast transaction. Items packaged well for shipping. Will be back again. - W. F., Bizrate Survey
I wanted to thank you for making sure my Christmas present to our dog was received on time. Your service was amazing. Our dog was adorable wearing the cute jacket I purchased and I am glad she was able to wear it a few times before passing early this year. Thanks for the great service. - E. J., Via Email
|