I have two large dogs and a cat and because I live in a big city it's hard to find high quality pet gear for affordable prices. When I placed my order I was already satisfied but the extra 25% off at checkout was definitely a bonus. When I received the order all of the items were EXACTLY what I was expecting which says a lot because I am VERY particular (especially about my babies). I'll end it by saying this before I go on too much longer; the handwritten thank you note that came with the package was the icing on the cake. It was minor but made a huge impact making me feel like I was dealing with real people and not some huge corporation. This is THE ONLY PLACE for pet supplies!!!! Thanks Baxterboo!!