BEST website ever!! Finally found a coat that is TRUE size! It has been so difficult to find coat big enough for my large Doberman and his very deep chest and Baxterboo's sizing charts are ACTUAL sizes. I ordered the next size up ( because that's what I've always had to do in the past) and I am returning it to get a smaller size-that's never happened before! Customer service was awesome! Delivery was super quick! BEST website EVER!!