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Contact Us



Call Toll Free 1-888-887-0063

Customer Service Hours:

  • Monday - Friday: 9:00 AM - 9:00 PM Eastern
  • Saturday: 9:00 AM - 5:00 PM Eastern
  • Sunday: Closed

If you'd like, you can also contact us via our mailing address:

BaxterBoo.com
148 Cypress Ridge Court
Ridgeland, SC 29936
Help Section

Shipping Information


Same Day Shipping

Order by 5pm ET Monday thru Friday for same day shipping

Excluding Holidays and weekends (When calculating transit days before 5pm ET, do not count that day. Orders after 5pm ET, do not count the following business day).
Shipping Methods - We offer a variety of shipping options to meet your needs!

Qualify for Free shipping for all orders of $49 or more (after discounts, for US orders only).
All transit days are an estimate and are not guaranteed for most services.
Carriers

At checkout, you may have the option to choose UPS or USPS. Some shipping methods may not be available based on your area and weight of your shipment.
International

Currently BaxterBoo ships to a number of different countries. Please view our checkout to see if your country is on our list.

If you are ordering outside the US please allow additional time for your order to get through customs. BaxterBoo is not responsible for any taxes or dues that may be associated with the shipment.
APO/FPO

BaxterBoo will ship to most Armed Forces addresses. These shipments are always sent USPS, and cannot be shipped with Express mail. BaxterBoo has no control over transit times for these orders due to their customs and military mail procedures.
Tracking

BaxterBoo sends all shipments out with a tracking and/or delivery confirmation number. Please check your email for this information.

BaxterBoo does not claim any responsibility for lost or stolen packages. Once the carrier shows a package has been delivered, complaints should be directed to the carrier. Please reference the tracking number that was emailed to you in your shipment confirmation.

USPS - 1.800.ASKUSPS

UPS - 1.800.PICKUPS
BaxterBoo is always here to assist you with clarification of all your shipping options. Please feel free to contact us at:

Toll Free: 888.887.0063

Email: [email protected]

Chat: Help button on left side of every page.

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Baxter Boo is a BBB Accredited Business. Click for the BBB Business Review of this Pet Supplies & Foods - Retail in Centennial CO